This guide provides instructions on how Agency Administrators can remove users from their agency.
Instructions
- Sign in to 10-21 CallManager with your admin credentials
- Navigate to the 'Users' Tab and search for the User you would like to remove
- Select 'View Profile'
- Find the trash bin icon labeled 'Remove User' located in the top right corner of the user profile you wish to remove
- Click on the 'Remove User' icon
- A pop-up window will appear to confirm your intent to remove the User
- Selecting 'Remove' confirms the action, and a notification will appear at the top of the screen stating that the User has been removed successfully
- Selecting 'Cancel' dismissed the pop-up without removing the User
- Upon successful remove of the User, the system will navigate back to the main User's page